Terms of service

About us

Feather Footwear is a registered business operating in Pakistan.

  • Business name: Feather Footwear
  • Registered address: OFFICE, 195 AA, Street No. 18, Phase 4, DHA, Lahore Cantt, Pakistan
  • NTN: 9150901326521
  • Website: featherfootwear.com

These terms apply to all orders placed through featherfootwear.com. By placing an order you agree to them.

Product availability

All products are subject to availability. Colours may vary slightly due to display settings, lighting and photography.

Pricing

Prices are listed in Pakistani Rupees (PKR) and may change without notice.

All exchanges are processed based on the original price paid at the time of purchase, whether the product was bought on sale or at regular price. Any price difference is adjusted during the exchange.

Orders and cancellation

Orders may be cancelled if stock is unavailable or if the information provided is incomplete. We will contact you if this happens.

Payment

Orders are payable by Cash on Delivery. Payment is collected by our courier partner at the time of delivery. See our Shipping & Delivery Policy for details.

Exchanges and refunds

Exchanges, returns and refunds are governed by our Refund & Return Policy, which forms part of these terms.

Intellectual property

All content on this website — including product photography, text, logos and design — belongs to Feather Footwear and may not be reproduced without permission.

Liability

Feather Footwear is not responsible for courier delays, deliveries to an incorrect or incomplete address supplied by the customer, or damage resulting from product misuse.

Nothing in these terms limits any rights you have under applicable Pakistani consumer protection law.

Governing law

These terms are governed by the laws of the Islamic Republic of Pakistan.

Questions

If you have any questions, contact our customer service team:

We are closed at weekends. Messages sent on Saturday or Sunday are answered on the next working day.